Grandstream support. Get technical support from the community or submit and manage your tickets online. Fill out a contact form, open a ticket, or visit a trade show to learn more about their products and partnership programs. in Firmware updates and more. You may unsubscribe from these communications at any time. Our focus is to provide products and services as of VoIP products like IP Phones, IP-PBX, Gateways & ATA’s, IP-surveillance, Video Door phones/ intercoms, Business conferencing, Networking Solutions and other accessories. 34+ to 1. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140, 6 lines for GXP2160, 12 lines for GXP2170, and 8 lines for GXP2135. Here you are able to find various helpful Videos, Returns Procedure and our Online Ordering Portal. 20 . Please note that restoring a backup created on 1. Additional support hours are available on request. grandstream. 53 Release Notes Note: 1. 264/H. Most of the Handytone Series products and the BudgeTone 101 and 102 support only 10Mbps Ethernet connections. Technical Support Grandstream's HelpDesk provides an online portal for end-users and our partners to gain access to technical support through our online ticketing portal. A range of support and maintenance contracts incorporating various levels of helpdesk and onsite support from 1 day per month to 24×7 365 days a year. 11ax) router with DL/UL OFDMA technology. Find out more about the cookies we use in our Privacy Statement. Firmware for all Grandstream products is improved and updated on a regular basis. Get prompt, friendly remote tech support for Grandstream IP phones from the highly experienced experts at IP Phone Warehouse. Grandstream Device Management System (GDMS), is a free zero-touch cloud provisioning platform for our endpoints. com/support/ Discover Grandstream GWN Access Point series with high performance, wide coverage, PoE support, and flexible management via GWN. Learn more. Please check for the latest upgrade for your product or sign up to receive newsletter for new/beta firmware releases. GXP2130 supports 2. 11ac) routers providing Wi-Fi speeds of up to 1. Welcome to support for Grandstream UK distributors and channel partners. 266 Gbps and up to 100 wireless devices, while the GWN7062 is a dual-band Wi-Fi 6 (802. Rapid7 Labs conducted a zero-day research project against the Grandstream GXP1600 series of Voice over Internet Protocol (VoIP) phones, resulting in the discovery of a critical unauthenticated stack-based buffer overflow vulnerability, CVE-2026-2329. GDMS is a remote management platform for Grandstream's networking and unified communications products, offering enterprise-grade solutions and cloud services. Want to get in touch with us at Grandstream? We'd love to hear from you, here are some options for how you can connect with us. Overview Grandstream Home is a mobile application developed for managing Grandstream devices in home and small office environments. Hồ Chí Minh Hotline: 024 73002244 Email: lienhe@grandstream. Please complete the below form to send us an email Grandstream Help Desk provides end-user ticketing support for customers using Grandstream endpoints. How can we help you today? Proper dialing procedure. Keeping your Grandstream device up-to-date with the latest firmware is crucial for optimal performance, enhanced security, and access to new features. 2. The app enables both local and remote access to device settings, to make network management and troubleshooting easier for non-technical users while offering advanced controls for more experienced administrators. Why can’t I get an IP Address on my Grandstream device? Check the connection speed (10Mpbs or 100Mbps) with the Internet source (router, modem, etc). 20. Công ty TNHH Grandstream Việt Nam Hà Nội: Số 56 đường Tương Mai, Phường Tương Mai, TP Hà Nội, Việt Nam HCM: Số 46 đường số 9, Khu cityland Park Hills – Phường Gò Vấp – Tp. Connect anytime from anywhere - The Wave app is a desktop, web, and mobile app for the UCM6300 series. vn Thời gian làm việc: Từ thứ 2- thứ 7: 8h-17h30 Grandstream Help Desk provides end-user ticketing support for customers using Grandstream endpoints. 263 video codec that renders stunning picture quality over public Internet. Contact Us If you have a project to discuss then just give us a call! Our sales & support hours are between 9:00 am and 5:00 pm on weekdays (excluding public and bank holidays). For more detailed information on how to configure SIP extensions, PSTN connections, SIP trunks, and other system settings via the web UI, please download the UCM6301/6302/6300A/6302A user manual here: http://www. Find resources, tools, FAQs, forums, helpdesk and warranty for Grandstream products and solutions. Whether you need troubleshooting help, firmware updates, user manuals, or technical documentation, our support team is here to ensure seamless operation. Grandstream has been connecting the world since 2002 with unified communications and networking solutions that make communicating more impactful than ever before. GXP2000, GXV3000, BT200 and BT500 (coming soon) support both 10/100 Mbps connections. Cloud. A critical vulnerability in Grandstream GXP1600 series VoIP phones allows a remote, unauthenticated attacker to gain root privileges and silently eavesdrop on communications. We provide quick and reliable configuration and support for your Grandstream gear. r/GrandstreamNetworks After years of working mainly with Cisco and Aruba switching I picked up a few GWN7801Ps as a cheap replacement for some unmanaged switches, high on the list of reasons for this choice was the TDR cable diagnostics feature as we're constantly telling electricians at remote locations they have badly installed ethernet cabling. Grandstream needs the contact information you provide to us to contact you about our products and services. To discuss your issue / query with other Grandstream users and professionals visit the Grandstream Forum. ALWAYS create a backup of your configuration and data before a firmware upgrade. GWN. GDMS is an enterprise-grade, remote management platform for Grandstream networking products, unified communications products, all-in-one solutions, UCMRC, CloudUCM, etc. Cloud is now GDMS Networking, offering unified management for Grandstream devices and cloud services. With their extensive support network and customer-centric approach, they help businesses overcome challenges and maximize the potential of their networking solutions. GDMS Grandstream Device Management System Grandstream Device Management System (GDMS) is a free zero-touch cloud provisioning and management system that provides easy-to-use enterprise-level tools to manage Grandstream products before, during and after deployment. If you decline, your information won’t be tracked when you visit this website. Grandstream Help Desk provides end-user ticketing support for customers using Grandstream endpoints. A single cookie will be used in your browser to remember your preference not to be tracked. Contact us today we're here to help. 8-inch TFT Color LCD, 4 programmable context-sensitive softkeys, 4-way voice conference, and EHS with Plantronics headsets. My first impressions are mainly small Grandstream Help Desk provides end-user ticketing support for customers using Grandstream endpoints. They offer a wide range of products, including IP phones, video conferencing systems, VoIP gateways, and more. Grandstream Networks is a leading provider of networking and unified communications solutions. This enterprise-grade IP PBX can be integrated with third-party CRMs and PMS allowing for custom integrations. Grandstream PBX Solutions provide powerful yet easy to manage voice, video, data, and mobility communications platform has never been more achievable. Grandstream Singapore was incorporated in year 2002. Typically deployed on a customer’s private network, this flexible, scalable solution offers simplified configuration and management. It was designed specifically to support large deployments and high-volume opportunities. Our flexible hours and expert knowledge make us the go-to choice for Grandstream Support for clients around the world! The GRP2615 is a professional 10-line carrier-grade IP phone designed with zero-touch provisioning for mass deployment and easy management. In this blog post, we will provide you with a step-by-step guide on how to update the firmware on your Grandstream device, ensuring […] The Grandstream UCM6301 is an easy to manage device that does not require licensing fees and can support up to 50 users and up to 15 concurrent calls. PartnerConnect is the portal for resellers, integrators, service providers and distributors. com. Find technical support for Grandstream products from the help desk team or register as a partner to access exclusive resources and tools. Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty. Firmware updates often bring bug fixes, stability improvements, and compatibility enhancements. com to resolve Grandstream Networks issues: Product/ Service, Request for Information. We always increase our products portfolio from time to time. It features a powerful 64-bit Grandstream Support provides comprehensive assistance for all Grandstream products, including IP phones, gateways, PBXs, video conferencing solutions, and networking devices. Tools and resources on all Grandstream products. Our company support provides access to essential resources such as product documentation, software tools, FAQs, warranty details, and helpdesk services. If you purchased the product elsewhere and would like technical support on a pay-per-case basis then contact us. If downgrading from firmware version 1. UCM62xx 1. 23 or lower, users must factory reset the UCM and restore a backup created on the corresponding lower version to minimize potential issues from the downgrade. 0. Get expert Grandstream Support for VoIP, networking, and communication solutions. Firmware for all Grandstream products are improved and updated on a regular basis. Find out how to reach Grandstream for sales, support, product resources and FAQs. Grandstream GWN70x2 offers secure routers ideal for small offices, home offices, and remote workers, the GWN7052/GWN7052F are dual-band Wi-Fi 5 (802. FAQ Center Your Questions, Answered Clearly Convergence Solution GCC601x Series, GCC602x Series, Firewall, Router, switch modules and more View FAQs → UC Solution (IP PBX) UCM6300/A, CloudUCM, SoftwareUCM, GCC (PBX), Wave, UCM RemoteConnect View FAQs → UC Solution (Endpoints) IP Voice/Video Telephony, Wi-Fi Phones, DECT, Gateways/ATAs, GDMS View FAQs → Networking Solution Indoor/Outdoor The Grandstream GXV3000 is a SIP video phone with a large adjustable color display LCD screen, VGA or CMOS resolution cameras, and real-time bandwidth-efficient H. Log a support ticket with the Grandstream helpdesk by visiting Grandstream Ticket Support. Grandstream Networks is a manufacturer of IP voice and video communications equipment, video surveillance, [1] gateways and analog telephone adapters (ATAs), and Asterisk -based IP-PBX appliances. Their solutions are designed to help businesses improve their communication efficiency and reduce costs. Fast troubleshooting and reliable assistance for seamless connectivity. Find support services and resources for Grandstream India products including IP phones, video conferencing, and surveillance systems. Feb 1, 2026 · How to contact Grandstream Networks customer support at phone number? Call or write an email to info@grandstream. Ready to connect with Grandstream, reach out for assistance, support, or any inquiries or general information. GWN Manager On-Premise Software Controller for Grandstream's GWN Series GWN Manager is a free on-premise enterprise-grade, management platform for Grandstream GWN series devices. Grandstream Networks can improve your business with next-gen innovative high quality next-gen products Indian Headquarters Bangalore Office 28, Micro Village centre, 3rd Floor HAL 3rd stage, Indira Nagar, Bangalore – 560075 Voice: +91 9731607450 Email: sales@grandstreamindia. Grandstream Support India: Ensuring Customer Satisfaction Grandstream support in India is dedicated to ensuring that customers receive the best possible experience. Support Service Grandstream India Support At Grandstream India, we are dedicated to delivering reliable support that helps businesses achieve seamless communication. clcht, qnsfq, egrns, zp2b, krem, kaxd, qlay2, h3pdzl, ji53, fn5x,